Shipping policy

Last updated: October 10, 2026

Where we ship

We currently ship to addresses in the United States only.

Shipping rates

• Free Shipping on orders of $35 or more.
• - Standard Shipping: $4.95 on orders under $35.
• Final shipping options and costs are shown at checkout before you pay.

Processing time

Orders are typically processed within 1-3 business days (Monday-Friday, excluding holidays).

 

Delivery time

Orders ship from a US warehouse and typically arrive within 3-9 business days after processing. Delivery times are estimates, not guarantees, and may be longer during holidays, bad weather, or carrier delays.

 

Tracking

You'll receive an email with a tracking number as soon as your order ships.

 

Multiple packages

Items in the same order may ship separately and arrive on different days. You won't be charged extra shipping for this.

 

Address accuracy and lost packages

Please double-check your shipping address at checkout. If your tracking shows no movement for an unusually long time, or your package is marked delivered but you can't find it, contact us and we'll help with the carrier.

 

Questions

Email us at thefurfix@mail.grokbot.com and include your order number.